Terms of Service
Simple and approachable terms for using our AI development platform
Last updated: June 25, 2025
Welcome to our AI development platform! These Terms of Service govern your use of our comprehensive development ecosystem, including our web applications, desktop software, command-line tools, and AI-powered services. We've written these terms to be clear and understandable while covering the full scope of our platform.
These services are provided by Reasonable Tech Company, a Delaware corporation ("we," "us," or "our"). By using our services, you agree to these terms.
Our Platform and Services
Reasonable Tech Company provides a comprehensive AI-powered development ecosystem that includes:
- AI Development Tools – Code generation, debugging assistance, and intelligent development features powered by multiple AI providers
- Multi-Platform Applications – Web apps, desktop software, and command-line tools that work across your development workflow
- Authentication & Identity Services – Secure OAuth 2.0/OpenID Connect provider with advanced features like WebAuthn/passkey support
- External Integrations – Connections to GitHub, Linear, Google services, and other development tools
- Project Management – Workspace collaboration, project organization, and team development features
We strive to provide reliable, secure services, but complex technology systems can experience occasional issues. When problems occur, we'll work to resolve them promptly and communicate updates about service status.
Your Responsibilities and Acceptable Use
To maintain a secure and productive platform for everyone, you must:
General Usage Requirements
- Use services for legitimate purposes – software development, productivity, and lawful business activities
- Respect intellectual property – don't infringe copyrights, trademarks, or other IP rights
- Maintain account security – use strong authentication, don't share credentials, enable multi-factor authentication
- Comply with applicable laws – follow local, national, and international regulations
- Be respectful – treat other users, our team, and integrated services with courtesy
AI and Code Generation Responsibilities
- Review AI-generated content – always verify and test AI-generated code before production use
- Respect usage limits – stay within AI service quotas and rate limits
- Don't generate harmful content – no malware, exploits, or malicious code
- Understand IP implications – you're responsible for ensuring generated code doesn't infringe others' rights
Prohibited Activities
- Attempting to reverse engineer, hack, or exploit our services
- Using our platform to develop or distribute malicious software
- Violating the terms of service of integrated third-party services
- Sharing account credentials or using accounts on behalf of others without permission
- Attempting to access other users' data or projects without authorization
- Using our services for illegal activities or to violate others' rights
Your Content and Intellectual Property
You retain full ownership of all content you create, upload, or generate using our platform—including your code, projects, data, and any intellectual property you develop. We do not claim ownership of your work.
License to Operate Our Services
To provide our services effectively, you grant us a limited, non-exclusive license to:
- Store, process, and transmit your content across our platform and to integrated services
- Create backups and ensure data redundancy for reliability
- Process your content through AI services when you request AI assistance
- Display your content back to you across our applications and devices
AI Training and Anonymized Data
We may use anonymized, aggregated patterns from user interactions to improve our AI models and platform features. This means:
- We learn general patterns – like common coding practices or popular workflows
- We never memorize specific code – your individual projects remain private
- We never share your work – other users cannot access your specific content
- You control AI interactions – you choose when to use AI features
Data Portability and Control
You have the right to export your data, delete your content, and disconnect integrations at any time. We provide tools to help you maintain control over your information.
Subscription Plans and Billing
We offer various subscription tiers designed to meet different development needs, from individual developers to enterprise teams. Each plan includes specific feature access, usage quotas, and AI service allocations.
Payment Terms
- Billing frequency – Monthly or annual billing cycles available
- Payment timing – Charges are processed in advance for the upcoming billing period
- Usage-based features – Some AI services may have additional usage charges beyond plan limits
- Price changes – We'll notify you at least 30 days before any price increases
- Currency and taxes – Prices are in USD; applicable taxes may be added
Cancellation and Refunds
- Cancel anytime – You can cancel your subscription from your account settings
- Service through period end – You retain access through your paid billing period
- Refund policy – Refunds are available for billing errors, duplicate charges, or significant service failures
- Data retention – After cancellation, we retain your data for a reasonable period to allow reactivation
AI Services and Limitations
Our platform integrates with multiple AI providers to offer powerful development assistance. However, AI technology has important limitations that you should understand:
AI-Generated Content Disclaimers
- Not always accurate – AI suggestions may contain errors, bugs, or security vulnerabilities
- Requires human review – Always test and validate AI-generated code before production use
- May not be optimal – Generated solutions might not be the most efficient or appropriate for your specific use case
- Training data limitations – AI responses are based on training data that may be outdated or incomplete
Usage Quotas and Fair Use
- Service limits – Each subscription tier includes specific AI usage quotas
- Rate limiting – API calls and AI requests are subject to reasonable rate limits
- Fair use policy – Excessive usage may result in temporary restrictions or additional charges
- Third-party dependencies – AI service availability depends on our third-party providers
Intellectual Property Considerations
You are solely responsible for ensuring that AI-generated content doesn't infringe on third-party intellectual property rights. We recommend:
- Reviewing generated code for potential IP issues
- Understanding the legal implications of using AI-generated content in commercial projects
- Consulting with legal counsel for sensitive or high-value projects
Third-Party Services and Integrations
Our platform integrates with various third-party services to enhance your development experience. When you connect these services, additional terms and considerations apply:
OAuth and External Service Connections
- Separate terms apply – Each connected service (GitHub, Linear, Google, etc.) has its own terms of service
- Permission scopes – You control what data we can access from connected services
- Data synchronization – Connected services may sync data bidirectionally based on your permissions
- Revocable access – You can disconnect services at any time from your account settings
Service Dependencies and Availability
Our platform relies on various third-party providers for AI services, cloud infrastructure, and integrations. Service availability may be affected by:
- Third-party service outages or maintenance
- API rate limits imposed by external providers
- Changes in third-party service terms or availability
- Geographic restrictions on certain services
Security and Data Protection
Our Security Measures
We implement comprehensive security measures including:
- Encryption – Data is encrypted in transit and at rest
- Access controls – Multi-factor authentication and role-based permissions
- Audit logging – Comprehensive activity monitoring and logging
- Regular assessments – Security audits and vulnerability testing
- Incident response – Established procedures for security incident handling
Biometric Data and WebAuthn
Our platform supports WebAuthn/passkey authentication, which may involve biometric data processing:
- Local processing – Biometric data is processed locally on your device when possible
- Minimal storage – We store only cryptographic keys, not raw biometric data
- User control – You can enable, disable, or remove biometric authentication at any time
- Regulatory compliance – We follow applicable privacy laws regarding biometric data
Service Availability and Limitations
Uptime and Reliability
While we strive for high availability, our services may experience occasional downtime due to:
- Scheduled maintenance and updates
- Infrastructure issues or third-party service problems
- Security incidents or emergency maintenance
- Force majeure events beyond our control
Geographic and Technical Limitations
- Service availability – Some features may not be available in all geographic regions
- Export restrictions – Certain AI technologies may be subject to export control laws
- Device compatibility – Our applications support modern browsers and operating systems
- Network requirements – Reliable internet connection required for cloud-based features
Liability and Warranties
Service Disclaimers
Our services are provided "as is" without warranties of any kind. We specifically disclaim:
- AI accuracy – We cannot guarantee the correctness of AI-generated content
- Third-party services – We're not responsible for external service failures or changes
- Data loss – While we implement robust backup systems, we recommend maintaining your own backups
- Service availability – Continuous, uninterrupted service access cannot be guaranteed
Limitation of Liability
To the maximum extent permitted by law, our liability for any damages arising from your use of our services is limited to the amount you paid us in the 12 months preceding the claim. We are not liable for indirect, incidental, or consequential damages.
Updates to These Terms
We may update these Terms of Service periodically to reflect changes in our services, legal requirements, or business practices. When we make material changes:
- We'll notify you via email or prominent notice in our applications
- We'll provide at least 30 days notice for significant changes
- Continued use of our services after the effective date constitutes acceptance of the updated terms
- If you don't agree with changes, you can cancel your account before they take effect
Account Termination
Your Right to Terminate
You may cancel your account at any time through your account settings or by contacting our support team. Upon cancellation:
- You retain access through the end of your current billing period
- We'll provide reasonable time to export your data
- Some data may be retained for legal or business purposes as described in our Privacy Policy
Our Right to Terminate
We may suspend or terminate your account if you:
- Violate these Terms of Service or our Privacy Policy
- Engage in activity that risks the security or availability of our services
- Fail to pay subscription fees when due
- Use our services in ways that could expose us or other users to legal liability
We'll provide reasonable notice when possible, but may immediately suspend accounts for serious violations or security threats.
Governing Law and Disputes
These terms are governed by the laws of the State of Delaware and the United States.
Contact Information
If you have questions about these Terms of Service, need clarification about our policies, or want to report a concern, please contact us at contact@reasonabletech.co. We review and respond to all inquiries promptly.
For security-related concerns or to report vulnerabilities, please use our dedicated security contact information provided in our Privacy Policy.